Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
We ship orders via the United States Postal Service (USPS):
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USPS Ground Advantage: 3–7 business days
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USPS Priority Mail: 1–3 business days
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USPS Priority Mail Express: 1–2 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Age & Legal Compliance
By placing an order, you confirm that you are 21 years of age or older.
We only ship to locations where hemp-derived products are permitted by law. It is the customer’s responsibility to understand and comply with their local laws before ordering.
Shipping Restrictions
We currently do not ship to the following states due to legal restrictions on certain hemp-derived products:
Alaska, Arkansas, Delaware, Hawaii, Idaho, Iowa, Rhode Island
Orders placed to restricted states may be canceled and refunded.
Discreet Packaging
All orders are shipped in discreet, unbranded packaging to protect your privacy.
Tracking Your Order
Tracking information will be emailed once your order has shipped. Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
Once a package has been handed to USPS, we are not responsible for lost, stolen, or delayed shipments. Please contact USPS directly with your tracking number for assistance.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Order Issues
If you have any issues with your order, please contact us at:
support@swiftleaf.us
Or if you would like to contact fulfillment directly, please contact:
Policy Updates
We reserve the right to update this Shipping Policy at any time to reflect changes in operations or legal requirements.
